On May 25th, the GDPR law goes into effect in Europe.
The full acronym is EU-GDPR which stands for the European Union General Data Protection Regulation. Since the announcement of its acceptance into law, the internet has been flooded with articles, videos, and webinars covering the details and implications of this new internet privacy law.
Setting forth a new legal set of guidelines for the collection and processing of personal information of persons residing within the European Union, those businesses found in violation can suffer significantly. Companies that don’t comply and get caught can be met with hefty fines. Failing to comply can add up to €20m or 4% of your company’s annual turnover, whichever is greater. These fines are the impetus for many multinational companies to meet the requirements by the go-live date.
SUMO’s Path to Compliance
Even US-based companies can have a small measure of a footprint in Europe through their customers. As a US-based company, and in due respect of this EU law, we are working to make sure we achieve compliance.
We understand and appreciate the trust our customers put in us and believe in maintaining the strictest security of their data. As an application built native on the Salesforce platform, SUMO holds an extensive set of security certifications including bank-grade security, and enterprise compliance standards with certifications in SAS 70 Type II and ISO 27001.
Besides putting things in place to meet GDPR compliance, we have been taking other actions including educating our staff and updating our terms of use, privacy and security policies. Our goal in this journey is full transparency.
Resources
The website dedicated to GDPR education and resources provides a defined list of the terms that are used in the new law as well as a statement of the key changes this law brings in relation to the data privacy directive established in 1995.
SUMO respects your privacy. Our updated Privacy Policy can be reviewed here. And our Security Policy can be reviewed here.
If you should have any questions, please reach out to us through our Contact Us page.
